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Privacy Policy

At Hero Food, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile app.


1. Information We Collect

We may collect the following information:

  • Personal Details: Name, phone number, email address.

  • Location Data: To show nearby restaurants and deliver your order accurately.

  • Payment Information: Credit/debit card details (securely processed by third-party providers).

  • Order History: What you ordered, from where, and when.

  • Device Information: IP address, device type, operating system, and browser.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Improve our services and user experience.

  • Communicate with you about your order, promotions, or support.

  • Enhance security and prevent fraud.


3. Sharing Your Information

We may share your information with:

  • Restaurants: To prepare and deliver your food.

  • Delivery Partners: To bring your order to you.

  • Payment Providers: For secure payment processing.

  • Service Providers: Who help us run our platform.

We never sell your personal data to third parties.


4. Your Privacy Rights

You can:

  • Access or update your personal info.

  • Delete your account at any time.

  • Opt-out of marketing messages.


5. Data Security

We use secure technology and best practices to protect your data. However, no system is 100% secure, so we recommend keeping your login credentials confidential.


6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.


7. Contact Us

If you have any questions, contact our support team at:
? attiaelhager@gmail.com